Terms & Conditions

Last updated: 4 May 2026

Please read these Terms & Conditions carefully before using the Capivex website (thecapivex.com). By accessing or placing an order on our website, you agree to be bound by these terms.

1. About Us

Capivex is an online retailer based in the United Kingdom. You can contact us at:

• Website: thecapivex.com
• Email: thecapivex@gmail.com

2. Products & Pricing

All prices are displayed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to update prices at any time. Product descriptions and images are provided in good faith and are as accurate as possible.

3. Orders & Payment

By placing an order, you are making an offer to purchase the product(s) listed. We accept payment via all major credit and debit cards, and other payment methods displayed at checkout. Payment is taken at the time of order. We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

We aim to dispatch orders promptly. Delivery times and costs are displayed at checkout and may vary depending on your location. We are not responsible for delays caused by third-party couriers or customs processes outside the UK.

5. Returns & Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange, provided the item is unused and in its original condition. To initiate a return, please contact us at the email above. Refunds will be processed within 14 days of receiving the returned item. This does not affect your statutory rights under the Consumer Rights Act 2015.

6. Cancellations

You may cancel your order before it has been dispatched. Once dispatched, our returns policy applies. To cancel, please contact us as soon as possible.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Capivex and may not be reproduced without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Capivex shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order in question.

9. Privacy

Your personal data is handled in accordance with our Privacy Policy, which is available on our website. We do not sell your data to third parties.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised terms.