REFUND POLICY

Refund Policy

We offer a 30-day satisfaction guarantee on eligible items.

Requesting a return or refund

Please contact Capivex within 30 days if you need assistance with a return or refund so we can review your request and advise you on the next steps.

Item condition

Items must be unused and in their original condition to qualify for a standard return.

Order issues

If your order arrives damaged, incorrect or with another issue, contact us with the order details so we can review it.